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Client Success Highlight

Client Success Highlight

"The credit union’s mission is to make life better for our members in the communities that we serve and TriVerity really extends that mission for us by being able to offer easy payment solutions and access for our members."

- Premier Credit Union

"Because of the services TriVerity has provided, no matter what was going on at the credit union, I was able to rest comfortably knowing that calls were being made and our members were being taken care of. On behalf of the entire Afena team, we want to say a huge THANK YOU! It has truly been a pleasure working with you."

- Afena Federal Credit Union

"TriVerity has performed extremely well, especially when you consider how large of an Indirect portfolio we have. In the last 5 years, we have only had 4 months that eclipsed 1% and have an overall average for that same time-period of 0.80%. We have a high expectation when it comes to delinquency and you continue to perform."

- Citizens Community Credit Union

"This is a professional agency with excellent customer service skills. They strive for maximum dollars collected for clients, and total professionalism towards those being collected from. You have everything to gain and nothing to lose in giving them an opportunity to return money from accounts already written off."

- City & Police Federal Credit Union


TriVerity understands the value of great partnerships, which is why our highly trained staff works with you to manage and lower the risk related to your collections. Delinquency management is an area that carries risk and requires staff with a specific set of skills and training that is increasingly difficult to find. Outsourcing your delinquency management can help your financial institution thrive and provide the exceptional service and experience your customers expect and have grown accustomed to.


Watch the Delinquency Management video.

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Featured Article: Redefining First-Party Collections: How Technology is Shaping the Future

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