"Working with the people at TriVerity and The Loan Service Center has been really the best part of the experience. I can’t tell you how many times I’ve reached out to somebody for a simple question, a complicated question, whatever it might be, they immediately will get back to you. Usually on phone to make sure I understand what I’m asking, what they are telling me. After hours I’ve had people pick up the phone constantly and get back with me. So, just a fantastic group of people to work with."
“I would tell anyone who is seeking out TriVerity or The Loan Service Center to work with them, is that they would never be disappointed. They are great to work with, they are in contact with us with our accounts that we have submitted to them, weekly if not every couple days just to keep in the loop of what’s going on and they alleviate a lot of stress and anxiety on what I would have to do if I didn’t have them.”
"TriVerity’s been a great partner in providing training for us. That can be Collection Call Success, that could be the Collection Academy, but also working in kind of one-off scenarios to figure out what our needs are, to figure out where we may have some gaps, and help us fill that with some training."
"If anybody approached me about potentially using The Loan Service Center or TriVerity, I would definitely recommend them. It’s great knowing that there’s calls made, that they are in compliance; that’s a big thing in our industry today to make sure we don’t break any rules and I don’t have to worry about that with either The Loan Service center or TriVerity."
“When I first started at the company, we were using two companies for collections and for repos. We ended up finding out that TriVerity was much more convenient to work with. I would highly recommend that TriVerity is the one that they reach out to first and foremost, just because of the ease of working with them, the ease of the software that is used, and again the frequent communication and tools that you can log into to see where your portfolio is at any one time, I feel really places it above others.”
“If someone’s looking for someplace to help them do some of their collection efforts, I would recommend The Loan Service Center. I feel like they do a very good job of treating our members the way we treat our members. They are courteous and kind and try to understand their perspective and where they’re coming from.”
